going great, babs. made it really easy for customers to manage their car insurance policy online. well, you know that's why we have 24/7 support, so customers can call us anytime. [ in a robotic voice ] does not compute. error. [ all ] error. error. error. malfunction, babs. beep. bp. boop. ha ha. very funny. powering down. [ new guy ] we're not really robots. [ thomas ] i thought we were. [ male announcer ] want a great deal on car insurance? go to esurance.